At Landmarks Specialist College, we strive to provide the highest quality for young people, parents/carers and local authorities.
We believe that young people, as well as others, have the right to comment on the service we provide and that they are supported to understand the complaints procedure.
If you do have a concern or complaint, we want to hear about it as soon as possible. You can download a copy of our procedure here if you would like to know more.
We like to know when we are getting things right too, so please feel free to also send us any compliments – our staff are always happy to hear them!
At Landmarks, we are proud of the diversity of our community and see it as a strength that inspires innovation and creativity.
We aim to provide a stimulating and enriching educational experience for all of our learners, which enables them to reach their full potential and develop a range of skills in preparation for adulthood.
We believe that everyone should be treated with dignity and respect.
We believe all of our learners progress should not be disadvantaged because of any protected characteristic. We monitor progress within our Annual Achievement Differences Report found here.
In keeping with these principles, we are committed to building an inclusive and safe learning and working environment where the values of respect and tolerance are at the heart of College life.
To help us achieve this, we have adopted a zero-tolerance approach to any form of discrimination, bullying or harassment in our learning or workplace environments.
We are constantly striving to move beyond legal compliance towards best practices in promoting and celebrating equality and diversity. We have a Safeguarding, Prevent and Equalities Committee (SPEC) charged with ensuring college activities support this ambition as demonstrated within our Single Equality Scheme found below.
Our equality information reports and equality objectives set out how we are meeting our legal duties under the Equality Act 2010. Our Equality Information Reports can be found here.
We follow governmental principles on British Values throughout college, these are:
Individual Liberty
Rule of Law
Democracy
Mutual Respect
Tolerance of Different Faiths & Beliefs
At Landmarks, the health, safety, and wellbeing of our colleagues is important to us; we are committed to nurturing an inclusive and diverse community of colleagues. We believe that everyone deserves to be treated with respect and dignity, and we are dedicated to maintaining a zero-tolerance approach towards any form of discrimination, harassment, bullying, or violence towards our members of staff (including volunteers).
Our staff team have a right to carry out their duties without being subjected to any form of abuse. We strongly condemn any actions or behaviours that compromise the well-being, safety, or emotional health of any individual within our institution.
This includes:
If a member of staff is being subjected to one of the situations above, the college will support the individual to address the matter; this may include referrals to the Police depending on the severity of the harm. The college makes every effort to communicate effectively with all stakeholders however there may be some circumstances where certain types of communication are more appropriate; for example, should contact from a stakeholder become inappropriate or involving one of the behaviours described above, staff are within their rights to request written communication only rather than face-to-face contact.
We encourage all members of our college community to report any incidents or concerns related to violations of this zero tolerance statement promptly. By upholding this approach, we strive to create a safe, supportive, and inclusive educational environment for all.
Data Protection Officer: Adam Holmes
Email: dpo@Landmarks.ac.uk
Telephone: 01246 433788